Chăm luyện

Delete the account in the app

1. Open Chăm luyện and tap the gear (Settings).
2. In the account card, tap Xoá tài khoản (Delete account).
3. Type the account password and tap Xoá. An account made by a purchase has no password: just confirm.

The account is deleted from our server at once.

Or ask us by email

If you no longer have the app or have forgotten the password, email support@khangazun.com with the phone number of the account (or the support code shown in Settings) and the words “delete my account”. We check that the request comes from the account holder and delete the account within 30 days.

What is deleted

The phone number, the grown-up’s name, the password (kept only as a hash), the plan records, the signed-in devices, and the user’s name, best scores and buddy picture shown on the national board.

What is kept

Our back-office activity log may keep a short line about a staff action that refers to the account (who, what, when). It holds no password and no user data beyond the phone number. Learning progress (stars, finished lessons) lives on the device, not on our server: deleting the app removes it from the device (on iPhone, iPad and Mac a small copy stays in the Keychain for a reinstall; on Android, a device backup may hold a copy, which can be removed in the Google account’s backup settings).